I can't withdraw my money and no one will give a reason

I have approximately 38. 000 Usd which are distributed in various accounts, the page did not work again, and supposedly moved the funds to an alleged Broker called BROKERGROUP which I requested the return of my money, it is assumed that they should have already refunded the money, and they say there are people who supposedly already consigned them but so far no one is known who can vouch for it and now no one faces no one says anything and that Juan Carlos Reinoso who is supposedly the manager for Latin America does not give the face and does not appear to give a solution, and yet they are already promoting another scam called Go Global.