Unable to withdraw + fraud

My account number is 6614881. On March 30, 2023, the application for withdrawal was rejected. On April 24, I applied for withdrawal again. The status of the withdrawal is being issued and no money has been received so far. Even after contacting customer service, no specific time and reason were given, and no reply to emails. Helpless, I hope people who have suffered the same as me will stand up. If this situation continues, I will report to the police and the relevant regulatory authorities of your company, so that this liar cannot be allowed to be lawless.